Outlook Hanging On Deleting Account

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Outlook has released a new update recently. Since then, there are numerous reported cases across America and Canada users mentioning Outlook is crashing with exception code: 0xc0000005.

  • In Control Panel, select Programs, select User Accounts, and then select Mail to open Mail items. Select Show Profiles. Select the profile that you want to remove, and then select Remove. In the Profile Name dialog box, type a name for the profile. Specify the user name, the primary SMTP address, and the password. Then, select Next.
  • Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Select File Account Settings Account Settings. Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts). Follow the prompts to complete the wizard and restart Outlook.

Hence, we have compiled the page with all the tried and tested solutions with the utmost success rate to fix the crashing 365 error. Please follow the article and let us know your experience with respect to the solutions provided.

Choose Microsoft Outlook Social Connector Add-in under Add-ins section and click on Go against Manage COM Add-Ins section. Then choose the desired unnecessary Outlook Add-Ins and click on Remove to remove them. Oversized Mailbox. An oversized outlook mailbox may also be the cause of its instant freezing or hanging.

Note: If ever crash your Outlook application the instant way to fix it is to launch the Outlook application in the safe mode. You just need to

  • Tap Win+R or open Run command and enter Outlook.exe/safe

Since you are in a crisis situation it is highly suggested to back up your Outlook data files (OST and PST files) using import and export wizard.

If you have created any priority settings, Rules, or folder structures, unfortunately, you cannot replicate them in your backup folder. Since it is very complicated to recreate all the settings and rules it is for your best interest to use Remo Outlook Backup and Migrate a holistic Outlook managing tool. With the help of Remo, you can Backup, Migrate, and Restore all of your Outlook data including settings and rules just in few simple clicks. You can download the application by clicking on the application.

After safeguarding your data from any kind of threats please move on to the next step on how to fix crashing 365 due to buggy updates.

Roll Back the Recent Update

Another way to fix the error is by completely uninstalling the Recently installed update. The following are the steps on how to roll back the recent Outlook updates.

How to Rollback Outlook Updates?

Outlook hanging on deleting account page

Open Command Prompt in Administrator mode. And follow the steps and commands mentioned below.

  • Command 1: cd “Program FilesCommon Filesmicrosoft sharedClickToRun”
  • Command 2: officec2rclient.exe /update user updatetoversion=16.0.12827.20470

If you feel the steps are complicated, you can find a Microsoft client build script that will help you to update or roll back the updates. You can find the script in the following link, please copy and paste the link in the address bar: https://gallery.technet.microsoft.com/office/Script-for-Update-or-8fb223bd

However, before making any kind of alterations to recent updates please safeguard all your Outlook data by using either of the above-mentioned methods.

Troubleshoot Outlook issues with Microsoft Office 365

To troubleshoot Outlook issues such as Outlook cannot be accessed, follow the below-mentioned steps:

Investigate Possible Issues With Add-In

You will have to Exit Outlook. After which open Run dialog box and make sure, to follow the procedures that are appropriate to your version of Windows. For example: if you are using Windows 10, 8.1, or 8 then, press Windows key + R. But if you are using Windows 7 then, click on Start icontype Run and press Enter.

Now, type Outlook/Safe and then click on, OK. If the issue is fixed then, on the File menu click Options and then, click on Add-ins. In that window select Com Add-ins and then, click on Go – click to clear all the checkboxes in the list and then, click OK. Restart Outlook if the issue does not occur. Finally, you can start adding the add-ins one at a time until the issue occurs again.

If you are having issues that cause Outlook to crash, here's the fix to outlook 2010 always opening in work offline mode.

Run Outlook Diagnostics:

Here, you will have to open Control Panel > Programs and Features > Microsoft Office > Uninstall/Repair. Now, click on Repair Option.

Create a new Outlook profile:

Open Control Panel and click on User Account. Now click on, Mail > click on Show Profiles. Here, select the profile you want ‘remove’ and click on Remove. Once, you have removed its time to ‘add’ so, click on Add and in the Profile Name box type in a name for the profile. Make sure, to specify the User Name, the primary STMP address, and the Password. Then Click Next. (When you do this you will receive the following message – Allow this website to configure this [email protected] server setting) For this message click on, Don’t ask me about this website again checkbox and then, click Allow. When you are prompted enter your login credentials and click on OK. When the setup is finished click on, Finish.

Note: When you remove the profile the associated data files will also be removed. If you are not sure make sure to back up or if stored on the server then do not remove the profile.

I am using Outlook 2016 on Windows 10. I am using an email from office365 and changed my password in office365. The outlook was crashing for about a few seconds as I believe it was searching for the new password credentials. I went to the Credential Manager and deleted the generic credentials listed for this outlook email account. Now, Outlook crashes during startup, immediately upon opening. Please Help!

Although Outlook is a great email application, many users encounter issues occasionally while using it. Outlook crashing after recently updating, during startup, freezing frequently, and problems while sending emails are some of the most common problems users encounter while using Outlook. In this article let’s have a look at the solutions to fix Outlook crashes during startup problems. We cover some simple and effective solutions to resolve this problem, read on.

Solutions to resolve Outlook crashes during startup

Solution 1: Start Outlook in Safe Mode

If your Outlook is crashing during startup or if it is stuck at a screen that says ‘Processing’, it can be resolved using Safe Mode. To open Outlook in Safe Mode, follow the instructions below.

  • Close Outlook if you have it open
  • Click on the Start menu, type exe /safe and hit Enter
  • Then close Outlook
  • After following these steps, restart Outlook normally to see if the error is resolved. If this doesn’t help, proceed to the next step.

Outlook Hanging On Deleting Account Email

Note: If you have recently updated your outlook 365 application and if it is crashing during startup, trying to start Outlook in safe mode is not effective. You will need to fix Outlook 365 crash with the specific workarounds given in the highlighted informative write-up.

Account

Solution 2: Disable add-ins

Add-ins improve your Outlook by providing more features and enhancements. But in some cases, it may interfere with the normal functioning and may cause Outlook to crash/hang. To disable add-ins, follow the instructions below.

  1. Click File > Options > Add-ins
  2. In the Manage drop-down menu, select COM-Add-ins > Go
  3. Check the add-ins that are enabled and uncheck them. Save the changes and restart Outlook.

If your Outlook is working fine now, it means add-ins is the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook. Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Now you have identified the add-in causing trouble. Disable it permanently and continue using Outlook. Your error should be resolved. However, if this doesn’t help, proceed to the next step.

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Solution 3: Run Outlook diagnostics tool

  1. Visit the link to get the automatic diagnostic tool and run it on your system
  2. After the tool completes the process, the issue should be resolved. However, if the issue still persists, go to Microsoft Support and Recovery Assistant for Office 365
  3. Click Outlook on the first screen and click Next
  4. Select one of the options according to your situation and click Next
  • Outlook keeps freezing or hanging
  • Outlook crashes with the message 'Microsoft Outlook has stopped working'

This automated tool should help you resolve most errors in Outlook. However, if you find that the problem still persists, there could be an issue with your PST file, which is covered in the next solution.

Bonus-Tip: Backing Up & Reinstalling Outlook Application

Another workaround to fix the Outlook crash during startup is by uninstalling and reinstalling the application. This works when the program files of the application are corrupted. You can reinstall the Outlook application from the official Microsoft website.

This also means that, in order to protect your data, you must take a backup of your Outlook data file and then reinstall the program. A major drawback of reinstalling the Outlook application or taking a regular backup is that apart you can only restore emails. You will lose all the configuration settings, rules, attributes, and personal preferences. Remo Outlook Backup & Migrate is known to directly restore the emails with folders along with the rules, meetings, settings, and all the other attributes from the previous application.

Outlook Hanging On Deleting Account

However, if you have encountered an Outlook crash after the recent version of Outlook was installed, you will need to roll back the Outlook application to its previous version. Just reinstalling the program will not be helpful.

Solution 4: Repair PST file after Outlook Crash using Remo Repair Outlook (PST)

If none of the above solutions help you resolve the Outlook crashing error, it means that your Outlook data file has been corrupted. This is caused when the program tries to access the storage file but fails to do so. However, frequent Outlook crashes also result in corruption making your Outlook inaccessible. Hence, you need to now think about fixing your PST file after the Outlook crash.

Remo Repair Outlook (PST) tool can repair all sorts of corruption issues in your PST files. Whether corruption is caused due to storing the PST file on a server or due to bad sectors on the hard disk, the reason doesn’t matter; Remo Repair can solve the issue.

Once the PST file is repaired, it can be imported to Outlook and you can access all your Outlook items in the same way as it was originally. Moreover, the software works with all versions of Outlook like 2016, 2013, 2010, 2007, etc.

How to use Remo Repair Outlook (PST)?

Download Remo Repair Outlook (PST) tool & install it on your PCs. Then, just follow the simple steps explained below to fix the PST file after the Outlook crash.

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Step 1: Launch the tool and select the PST file to repair or you can also allow the software to locate the PST automatically, by using the Find PST file option.

Step 2: Choose a scanning option and click Repair.

Step 4: The software will start scanning the file and provides you the repaired PST file.

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Step 5: Now, you can preview the items from the repaired file & save the repaired file.

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That’s all you need to do, your PST file will be repaired & you can use your Outlook data. With this tool, you can even recover lost Outlook Calendar items, emails, contacts, rules, and other Outlook items. Try this smart and effective PST repair tool today! Hope these methods help you fix Outlook crash issues during startup.